S. Alića 4, 10000 Zagreb, Croatia
OIB: 28560469112 Phone: +385 1 3733570; Fax +385 1 3733640
PROTECTING PERSONAL DATA
IAPC pledges to protect personal data from its customers. We will gather only the personal data necessary to carry out the orders submitted. All the data about our customers are securely stored and are available only to authorized personnel. All the employees and business partners of IAPC are responsible for performing under the similar terms for handling the customer private data.
Cash, Bank Transfer, Master and Visa Credit Cards, as well as PayPal payment are all acceptable methods of payment.
Payment on our website is safe! For the credit card payments we use Zagrebačka banka (ZABA) e-commerce service for online payment (http://www.zaba.hr), which employs the newest security technologies, such as the Secure Socket Layer (SSL) security protocol with at least 128-bit encryption, as well as other technologies and security procedures designed to protect privacy of your data. The exchange of confidential data between the online payment system and the authorization centres of credit card companies is done through a Virtual Private Network (VPN), completely protected from unauthorized access. Confidential data from your credit card is sent directly to the authorization center online. Card numbers are not stored in our system.
REFUND POLICY, CHANGES AND CANCELLATION
The registrations and other costs of the event will be refunded (with a deduction of 15 % to cover the handling costs) if participation in the event is cancelled in writing two months before commencing of event. If the participation is cancelled one month before the event, the costs will be refunded with 50 % deduction. No refund will be granted after this date.
TERMINATION OF AGREEMENTS AND REFUNDS POLICY
Both the Authors and IAPC have the right to terminate the process or service for any reason including the ending of the publishing process that is underway. However, no refunds shall be granted after the work has become publicly available.
CONDITIONS OF SALE AND DELIVERY
For the sale and delivery through the IAPC website relevant provisions of the Consumer Protection Act is applied. All prices are VAT and other taxes inclusive. Full warranty is given to the customer about the products and goods quality. In the case of receiving the damaged products, customer has a right to complain and return goods purchased. If the return of goods is guaranteed, this shall include the entire cost of purchasing the product, including processing, delivery and taxes.
IMPORTANT PAYMENT NOTICE
All payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.